Bad user, bad, bad user!

Users continue to front the blame for poorly designed software. MSNBC reports that "disasters are often blamed on bad software, but the cause is rarely bad programming. As systems grow more complicated, failures instead have far less technical explanations: bad management, communication or training."

http://www.msnbc.msn.com/id/6174622/

Of note, the famously bad SAP (Cooper uses it as a case-study) was recently responsible for a deployment foul up at HP that caused executives heads to roll.

http://superfluousbanter.org/archives/000151.php
http://news.zdnet.com/2100-3513_22-980648.html